VIDEO FAQs

Frequently Asked Questions

Our team members have compiled a list of top questions and the answers are in these quick videos below.

View our videos for quick answers to your questions.

What Makes our Skilled Nursing Different from Others

Molly is the administrator of Sanctuary Pointe and she shares why our Caring Place Healthcare Group locations are different.

Frequently Asked Questions

The Admission's Process

Stephanie, one of our admissions directors shares how our team will help you every step of the way when admitting a loved one into one of...

Frequently Asked Questions

Understanding Insurances for Skilled Nursing Care

Nancy explains the insurances we accept and some basic billing situations that occur.

Frequently Asked Questions

Skilled Nursing & Memory Care units: a wide variety of activities

Flo is the Activity Director at Glendale Place Nursing & Rehab Center. She plans lots of fun activities for the residents in rehab and...

Frequently Asked Questions

What makes our rehabilitation therapy programs different from others?

Rachel is the Director of Rehab at Glendale Place Nursing & Rehab Center in Cincinnati, Ohio. She is proud of the dedication our therapy...

Frequently Asked Questions

What makes our retirement community different from others?

Denise shares information about The Lodge Retirement Community, the location where she is the Marketing Director, as well as our sister...

Frequently Asked Questions

Skilled Nursing: Getting Settled in, What to Expect, Visiting Hours

Bianca is Director of Nursing at our Sanctuary Pointe location. She shares some of the first processes to happen once your loved one is...

Frequently Asked Questions

Welcome Message from the Corporate Director of Clinical Services

Santanna has such an enduring quality she brings to Caring Place Healthcare Group in Cincinnati and her passion for helping people.

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Our team of experts can help with any questions you have.

Use our LET'S CHAT button now to address any immediate concerns you may have. Our team members are standing by to assist during normal business hours. If after hours, someone will get back with you the next business day.

What Insurances do we accept?

We accept Medicare, Medicaid, Aetna, Anthem, Medical Mutual of Ohio, United Healthcare.

Glendale Place also accepts Humana

Western Hills also accepts Aetna Better Health, Humana, Mutual of Omaha, and Molina

Is visitation open?

Visitation is currently open for visitors and family at all of our locations. Restrictions may need to be implemented depending on any COVID-19 active cases.

Do we have memory care units?

Yes, all of our skilled nursing facilities offer a secure dementia unit that is staffed 24/7 with nurses and aides. Semi-private and private rooms are available, however some locations feature all private suites.

Can I get help with Medicaid?

Our Admissions Directors can assist you with applying for Medicaid benefits. Our facilities are limited on the number of Medicaid patients we can accept. Check with the location you are working with for more details.